Shipping & Delivery Policy

Last Updated: August 6, 2026

(Note: Having a dedicated Shipping Policy is required by Google Merchant Center, even if you sell 100% digital goods).

Digital Delivery Only

AURA PLANNER CO. sells exclusively digital products. No physical items, packages, or printed products will be shipped via mail or courier.

Delivery Time & Costs

  • Shipping Cost: Free (0.00 USD / GBP / EUR) globally on all items.

  • Delivery Time: Instant Access.

Upon completing your payment, your purchase will be delivered immediately via:

  1. An instant download link displayed directly on your checkout confirmation page.

  2. An automated delivery email sent to the email address provided during checkout containing your download links.

Downloading Your Files

To access your digital downloads:

  • Open the confirmation email and click on the provided download button/link.

  • Save the PDF or ZIP files directly to your device, iPad, tablet, or computer.

Technical & Download Support

If you do not receive your download email within 10 minutes of purchase, please:

  1. Check your Spam, Junk, or Promotions folders.

  2. Ensure the email address entered during checkout was accurate.

  3. If you still experience issues accessing your files, reach out to us directly:

    • Email: contact@auraplanner.shop

    • Phone: +44 7537 168208